Customer Testimonials

  • Hi Steve,

    I just wanted to drop a few lines and say thank you to your great team.

    I bought a BMW 116i from WCD after checking out a few other cars dealerships.

    WCD is may be not the cheapest dealership you'll find but you've got a huge variety of cars and every single one is in a mint condition.

    With a place like this you can buy a second hand car with a peace of mind and don't worry that something will break shortly after, and I'm more than happy to pay a little extra for that.

    Tasi was absolutely awesome with helping me to pick up the right car for me, take it for a test drive and explain everything about its features.

    I worked with Ramon on the paper work as I preferred a finance option, he made sure everything goes smoothly and offered to add a breakout insurance, seats and paint protection with a very affordable price.

    There was quite a nasty scratch on the boot, Tasi made sure that the team buff it up and I barely can see it now.

    I arranged a pick up on the next day, upon my arrival the car was parked inside with all the documents and ready to go, Tasi welcomed me with a coffee and a big smile.

    You'll defiantly see me again in a few years!

    Regards.
    Alex, Wellington Jun 2020
  • Hi Tasi and the Team,
    We just wanted to congratulate Tasi and the Team at Wholesale Cars Direct, Lower Hutt on our recent purchase of a Mazda Atenza Wagon. Tasi was extremely professional and totally pleasant to deal with. His gentle manner and no pressure sales style made the whole experience so relaxing that I would happily recommend WDC as a great Dealership to transact with now and in the future. The vehicle was beautifully presented on viewing and upon actual sale was ready for delivery in less than 2 business days which was outstanding given the “after-market” accessories work and other requested. Thanks again guys and Tasi, you deserve this tribute and we look forward to possible dealings with you in the future.

    Regards,
    Bruce and Jeanne McDonald, Wellington Jun 2020
  • Hi Tasi,
    Just to say thanks for all your help getting our car from WCD. Really good advice about the cars and you guys made it really easy to test drive the ones we were interested in. We’re really happy with the car and the customer service from you and the WCD team was great.
    Cheers,
    Andrew, Wellington Feb 2020
  • Hi Jamie,

    I recently purchased a high end car from Wholesale Cars Direct and after getting it home I noticed that the main aircon vent wasn’t working on the dashboard and the satnav wouldn’t load any maps.
    I contacted WCD and with no hesitation Jamie Thompson the after sales manager looked after me. He arranged for me to drop the car back to them and had a loan car waiting for me while mine was being repaired.
    During the process Jamie was fantastic in keeping me up to date with what was happening and when the parts were due to arrive and also very professional and knowledgeable.
    The whole process from Kyle selling me the car to the follow up after sales service from Jamie I was very impressed as more and more these days follow up service seems to be a thing of the past.
    Well done WCD keep up the excellent work and I will definitely pass on your details to anyone looking for a car.
    Steve, Wellington Feb 2020
  • Hi Tasi,
    I want to take this opportunity to thank you for helping my wife and I pick the right car.
    It was pleasant to interact with you, you were considerate and gave us enough time to come to our decision.
    I was impressed with the transparency of the documentation and the proficiency with which you managed the deal.
    I would also like to say thank you for the amazing hospitality and would definitely recommend you to my friends for any future requirements.
    Thanks & Regards,
    Shantanu, Wellington Feb 2020
  • Hi Jamie,
    I can’t rate and recommend these guys highly enough. Their customer service and after sales care is 2nd to none. Our car had to come back in for routine maintenance and there was a few complications out of there control but Jamie was there to help every step through that. They even kindly gave us a tank of gas, fuel vouchers and 6 months rego. Big thanks to Jamie and the team at WCD!!
    Thanks again Jamie.
    Nick, Wellington Feb 2020
  • To WCD,
    I am extremely impressed with how I was treated at Wholesale Cars Direct in Lower Hutt.
    From the moment Tasi said hello to me, he was respectful, down to earth and very easy to relate to. As a 'non car person' I was nervous looking to buy a used car, afraid I would be an easy target to be ripped off, yet something about wholesale Cars Direct make you feel comfortable and well looked after.
    I found it very reassuring that every car I looked at had a full independent AA appraisal available for viewing at any time. Plus Tasi spoke to me in a easy to understand way that enabled me to take the time needed to buy the right car for my needs. He never made me feel stupid asking any (silly) questions I had. Good on you Tasi! You are an excellent people person.
    At the finishing stage of the car purchase, Steve was excellent in explaining the car warranty options and other benefits available. Thanks Steve, you're an excellent manager - I enjoyed my dealings with you.
    My partner Michael and I love our new Volkswagen Golf, and we unreservedly recommend Wholesale cars direct to anyone looking to buy a car. They behave ethically, stand by their promises and overall they are an excellent used car dealership.
    Andre and Michael, Tawa Feb 2020
  • Hi Steve,
    I recently bought a very nice Volvo sedan (S60) from WCD, working through Steve Bottrill. Two days after I drove it away, the transmission developed a fault. I rang Steve, who said “bring it in, we’ll sort this out for you”. I did, they gave me a great little loan car while they sent mine off to be fixed. Diagnosis showed two faults which could have been fixed separately, but Steve directed the workshop to completely refurbish the transmission, at a cost of over $7K to WCD. Got the vehicle back, runs like a dream. I buy my vehicles second hand, like many people. There is no way I would ever go anywhere but WCD for my vehicles in future. They mean what they say about customer service and standing by what they sell, my experience is proof. If you need a new vehicle, or if you want to drive off in a late model second hand European, WCD are the people for you.
    A satisfied customer.
    Thanks again and all the best,
    Andrew, Wellington Feb 2020
  • Hi Steve,
    I'm writing to you regarding Tasi who works at Wholesale Cars Direct Lower Hutt.
    I came to WCD a few months back when I started looking for a car. My needs were needy, and i knew that. I knew it would take a while to find the right car.
    Tasi helped me look at a few cars in your yard that were close to but not 100% what i was after. But he didn't just stop there. His knowledge of cars was phenomenal but his knowledge of your incoming cars was exceptional too. and he didn't stop there either.
    He grabbed my number and proceeded to call and text me updates on new cars, prices, deals and asking if he could help in anyway possible. And i have to be honest, No other car salesperson has ever done this. I have provided some screenshots of his remarkable communication to this email.
    What really stood out to me though is that he was genuinely down to earth when talking to me. Professional yes, but also fun. Which was nice. He didn't excessively push me, he tested my responses but knew when I had had enough. Most salespeople i've dealt with just give up after the first no, or don't know when to stop.
    I work in sales too. So i get the fact that commission is a huge part of the gig and it's frustrating when you put so much effort in and don't get the rewards.
    But the effort he has done, has secured a customer for life, and I will be recommending him to anyone who is looking to buy a car. For however long he stays in the business of sales, Regardless if he is with WCD or another company, I will be coming back to him. Just an exceptional salesman.
    If I can help further in anyway, let me know. As i would love to help out Tasi again.
    Thank you,
    Bryce, Wellington Jan 2020
  • Just a quick email to say thanks for the Volkswagen Touran.
    You nailed the sort we were looking for quickly, and showed us the options.
    Having had the car for a few weeks now, all is going well and it fits our needs perfectly.
    We've just got to get used to driving our first automatic.
    Thanks for the post-sales support "quick phone-calls" too, much appreciated.
    Lindsay, Wellington Nov 2019
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